Job Description

Job Description

Job Description

Reports to: Chief Operating Officer

Position Overview:

The Medical Practice Manager is responsible for managing the daily operations of an outpatient medical center. The role is responsible for developing & inspiring a multi-disciplinary team to succeed in an LGBTQIA+ affirming environment. Clinic managers are experienced administrators who address issues, improve operations and patient experience, increase patient access, & cost-effectively manage operations.

Job Duties & Responsibilities:

• Collaborate with upper management, providers, patients, vendors, regulators, & agency partners to ensure the growth & financial success of the practice
• Manage the tactical execution of objectives through the coordination of activities with a direct responsibility for results, including costs, methods, & staffing
• for compliance with applicable federal, state, & local laws & regulations
• Act as the Ryan White Medical Administrator
• Address issues raised by providers, employees, & patients & seeks out appropriate leaders or partners to problem solve & process improve.
• Comply with all data collections & auditing activities
• Manage & control expenditures, billing & collections, & inventory
• Develop operational processes & monitor patient care standards
• Review & update forms used in the practice & standardize when possible
• Manage staff attendance, schedules, payroll, counseling, discipline, & related concerns
• Prepare & present financial, statistical, & analytical reports
• Oversee accurate revenue cycle management for patients & insurance carriers
• Maintain working knowledge of all processes & responsibilities of staff
• Report maintenance & equipment problems & arrange for service as needed
• Manage staffing by LabCorp & address issues with vendor management
• Manage & monitor the 340B program to ensure the accurate capture of essential data
• Maintain an updated 340B pharmacy listing & work to improve its ease of use
• Ensure practice & provider credentials & licensures are accurate & current
• Utilize policies & good judgment to establish limits to autonomous decision making
• Anticipate potential internal & external concerns & provide potential solutions

Job Requirements & Qualifications:

• B.A. in health management/administration, nursing, or business administration is preferred
• Experience managing complex organizations or projects involving diverse teams
• 3 to 5 years’ supervisory experience in a medical clinic front office
• Knowledge of eClinicalWorks or a similar EMR is required
• Medical Assistant experience is an asset
• Strong interpersonal & communication skills to effectively communicate patient information, staffing concerns, agency positions & policies to staff & others
• Strong analytical skills to understand & explain healthcare regulations, medical codes & terminology, diagnoses, medications, treatment plans & how they relate
• Strong technical skills to operate & navigate healthcare software, apps, & new technology, as well as office & medical equipment
• Detail-oriented to ensure accuracy in provider coding & progress notes, patient profiles, billing, internal accounting, 340B details, & Ryan White regulations.
• Networking skills to build positive working relationships with key stakeholders
• Ability to effectively analyze complex business issues/problems & lead/influence individuals & groups in developing & implementing successful resolutions

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Job Tags

Work at office, Local area,

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