Live Chat Representative Job at TEC accutite, South San Francisco, CA

TjdQcHNaYVlqSFNneXI5bTJNUjAwdU9FaVE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

MillenniumSoft Inc

Intune Migration Specialist - Onsite (Any Visa except OPT/CPT) Job at MillenniumSoft Inc

Join to apply for the Intune Migration Specialist - Onsite (Any Visa except OPT/CPT) role at MillenniumSoft IncJoin to apply for the Intune Migration Specialist - Onsite (Any Visa except OPT/CPT) role at MillenniumSoft IncGet AI-powered advice on this job and more exclusive... 

Hackley Community Care

School Mental Health Therapist / Counselor Job at Hackley Community Care

School Mental Health Therapist or Counselor Schedule: Full-Time | Follows School Calendar Note: Summer hours may be limited or...  ...bonuses Retirement plan with company contribution Continuing education support (time & funding) Company-paid license renewal... 

The Coca-Cola Company

Director, Business Intelligence and Customer Strategy - Walmart US team Job at The Coca-Cola Company

 ...leading the development of analytics and insights solutions for the Walmart US team. You will make connections and be a key contributor in...  ...team (sales, operations, customer solutions, revenue growth management, finance) and across the bottling system. You will be... 

Prime Staffing

Travel Radiologic Technologist & Outpatient Clinic Coordinator Job at Prime Staffing

 ...Job Description Prime Staffing is seeking a travel Radiology Technologist for a travel job in Aspen, Colorado. Job Description...  ...extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.... 

KBR

Senior Program Analyst (Aircrew Systems Requirement Support ) Job at KBR

Title:Senior Program Analyst (Aircrew Systems Requirement Support )Program Summary:KBRs Defense and Technology Solutions (DTS) business unit delivers comprehensive engineering and technical solutions across the full lifecycle of military systems including on land...