Desktop Support Specialist Job at Mastech Digital, Minot, ND

TzcvaHNKS2JqSGVqeWI1bTNjZDAzdWlQaGc9PQ==
  • Mastech Digital
  • Minot, ND

Job Description

Description:

We are looking for Desktop Support Technician who will have strong and professional IT customer support skills, strong technical skills and the ability to exceed customer’s expectations. This individual should be solution orientated, have a proactive attitude and be a self-starter.

Responsibilities :

This person shall provide onsite Desktop services in English for supported desktop, supported desktop software, and supported devices.

Perform the desktop services in a manner that minimizes interruptions to Company's daily operations.

Perform proactive maintenance of the supported desktop, supported desktop Software, and Supported Devices to minimize downtime.

LogMeIn as the primary remote-control tool; Company remote control software used as a backup method only. Field Services Support shall not manage P1 tickets.

Field Services support shall manage single user Incidents and VIP tickets, P2, P3, P4, along with Service Requests only.

  • The supported devices are listed below: Desktops & laptops Apple Mac OS for remote connectivity (e.g., Citrix), where applicable Printer queue and break/fix coordination iOS devices Android devices, where applicable for Mobile Device Management Enterprise software part of Company's standard workplace image (desktop and laptop)

Job Tags

Similar Jobs

MK Search

Office Manager Job at MK Search

 ...Job Description A well-established and rapidly growing investment firm in the Galleria area is seeking an experienced Office Manager to oversee day-to-day operations and partner closely with the Chief Administrative Officer to ensure the office runs efficiently.... 

Guardian Angel Senior Services

Caregivers Afternoon/Evening Shifts Job at Guardian Angel Senior Services

 ...experienced caregivers for afternoon and evening shifts . If you have a passion for helping...  ...day, we want to hear from you! Shift Times Available: ~ Afternoon Shifts (1PM5...  ...Evening Shifts (5PM9PM or later)~ Flexible part-time and full-time options... 

Sanford Health

Clinical Pharmacy Specialist - Oncology/Hematology - Inpatient Job at Sanford Health

 ...Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated... 

UF Health

Anesthesiologist Assistant CAA | Full-Time (Jacksonville) Job at UF Health

 ...Overview The Certified Anesthesiologist Assistant (CAA) administers anesthesia to patients undergoing surgical, obstetric, or other procedures requiring anesthesia (such as CT, MRI, Bronchoscopy, TEE, or IR), as designated by the supervising physician. The CAA reports... 

The People Of: Professional Services

Business Litigation Associate (Junior-Mid Level) Job at The People Of: Professional Services

Business Litigation Associate (Junior-Mid Level) Join to apply for the Business...  ...pleadings, motions, and memorandaConduct legal research and assist with litigation strategyHandle...  ...#TPOPSSeniority level Seniority level Entry levelEmployment type Employment type...